We Make Sure Your Parcel Travels With Our Buses — No Fuss.
Kivu Belt Tours carries parcels on the same buses that carry our passengers. Hand it over at a bus stop, keep your receipt, and the receiver collects it at the other end.
How it Works
- 01
Bring it to a bus stop
Come to the Kivu Belt counter at any of our bus stops with your parcel.
- 02
Give both contacts
Tell the clerk the sender and receiver names, their phones and the destination.
- 03
Pay & get a receipt
Pay the delivery fee, declare the parcel's value and keep the printed receipt.
- 04
Receiver collects
The receiver picks it up at the destination stop with their name and phone.
Our Services
One company for the trip and the parcel — sent from our bus stops, on our routes.
Parcel Delivery
Boxes, bags and packages sent between the towns on our routes, handed over at the bus stop.
Bus-Stop to Bus-Stop
Drop off at one Kivu Belt bus stop and collect at the destination stop — no address needed.
Documents & Envelopes
Papers, letters and small items that need to arrive when the bus does.
Goods for Traders
Shops and traders send stock and orders to customers along our routes.
Declared-Value Parcels
Tell us what the parcel is worth; it is written down when you hand it over.
Passenger Transport
The same fleet carries our passengers every day, on a real timetable.
Registered & Receipted
Every parcel is registered by a clerk before it leaves, and you walk away with a printed receipt of what you sent, where to and what you paid.
Declared Value on Record
The parcel's value is written down with the sender and receiver details, so there's a record of what was handed over.
Help at the Counter
Questions are answered at the bus stop counter by the team that handled your parcel — bring your receipt.
Pricing by Route
The delivery fee depends on where your parcel is going. The clerk confirms the exact fee before you pay, and it is printed on your receipt.
- KigaliMuhanga
Delivery fee
Price at the counter
- Bus-stop to bus-stop
- Printed receipt
- Declared value recorded
- KigaliNgororero
Delivery fee
Price at the counter
- Bus-stop to bus-stop
- Printed receipt
- Declared value recorded
- KigaliKarongi
Delivery fee
Price at the counter
- Bus-stop to bus-stop
- Printed receipt
- Declared value recorded
- KigaliRubavu
Delivery fee
Price at the counter
- Bus-stop to bus-stop
- Printed receipt
- Declared value recorded
Fees run the same way in both directions. Another town on our routes? Ask at any Kivu Belt counter.
Kivu Belt Staff? The Operations Desk Is One Sign-in Away.
Register parcels, record what every car earns and spends, and read the reports — the management app works exactly as before. Accounts are created by head office.
Frequently Asked Questions (FAQ)
What to know before you bring a parcel to the counter.
How do I send a parcel?
Bring it to the Kivu Belt counter at one of our bus stops. The clerk registers it, you pay the delivery fee and you get a printed receipt.
What details do I need to give?
The sender's name and phone, the receiver's name and phone, where the parcel is going, and what it is worth.
Who can collect the parcel?
The receiver named on the receipt, at the destination bus stop. Double-check their phone number when you send it.
How much does it cost?
It depends on the route — see Pricing above. The clerk confirms the fee at the counter before you pay, and it is printed on your receipt.
My parcel hasn't been collected or I can't find it. What do I do?
Check Lost & found: parcels waiting at our bus stops are listed there. If you recognise yours, bring your receipt or ID to the bus stop holding it.
Can I track my parcel online?
Not yet. Keep your receipt and ask at the counter — every parcel is on record with its route and contacts.